Hu Chocolate ships with cool packs.

Due to large order volumes, orders may take up to 10 days to process before being sent out for delivery. All orders are shipped via FedEx 2-day delivery. We do not ship to international addresses or PO boxes.

Since our products are made with no stabilizers or preservatives, we take extra care to ensure the product does not face unfavorable conditions in transit (namely, sitting in a hot and humid warehouse over the weekend). For that reason, orders placed after 12 noon EST on Wednesday will be processed to ship the following week.

We do not accept returns of food items. If your order is incorrect or damaged in any way, please email us at support@hukitchen.com with your order number within 10 days of receiving your order.